IT Asset Management software has been integrated with our help desk software so that it is working together on the same server.
Hardware Inventory
From workstations and servers to routers and switches (even printers and phones) – if it’s on our network, software is automatically finding it, collect detailed info, and even categorize it all.
Software lets us keep track of all our software licenses so that we can stay in compliance and audit stress-free.
Cloud services.
Cloud services all over the place can be detected and inventory all the services our users are accessing. Manage IT cloud services from backup to hosted email to cloud servers. If it’s on our network, software can find it, inventory it, and keep you on top of IT!
Reporting
Easily report on any information that software collects. We can create and generate custom reports in seconds to let us boss know how much time we have spent working on help tickets, or provide an auditor with a complete itemized list of all our IT assets.